Storage Frognal Health and Safety Policy
Storage Frognal is committed to providing a safe and healthy environment for our employees, contractors, customers and visitors. This Health and Safety Policy sets out our approach to managing risks associated with our storage facilities and removal operations, including packing, loading, transport and delivery of goods.
Policy Statement and Objectives
Our objective is to prevent accidents, injuries and work-related ill health by identifying, assessing and controlling risks in all areas of our business. We aim to continually improve our health and safety performance by maintaining safe workplaces, safe systems of work and a strong culture of responsibility and awareness.
Management Responsibilities
Senior management has overall responsibility for implementing this policy and providing the resources necessary to maintain high health and safety standards. Management will:
Ensure that risks are assessed and controlled for all storage and removal activities, including manual handling, vehicle use and working at height.
Provide suitable training, supervision and information so that employees can work safely and competently.
Make sure that equipment, vehicles and premises are inspected, maintained and operated in a safe condition.
Review health and safety performance regularly and revise this policy when required.
Employee Responsibilities
All employees share responsibility for maintaining a safe working environment. Employees must:
Take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.
Follow all safety procedures, instructions, signage and training provided by Storage Frognal.
Use equipment, vehicles and personal protective equipment correctly and report any defects immediately.
Report all accidents, injuries, near misses and unsafe conditions as soon as possible so that corrective action can be taken.
Risk Assessment and Safe Systems of Work
Storage Frognal conducts risk assessments for all significant hazards associated with storage and removal services. This includes the movement and lifting of goods, operation of vehicles and handling of bulky or fragile items. Control measures are put in place to reduce risks to an acceptable level.
Safe systems of work are developed for tasks such as lifting and carrying, securing loads, stacking goods in storage units, operating handling equipment and working in confined or restricted areas. These procedures are communicated to staff and monitored for compliance.
Manual Handling and Lifting Operations
Our removal and storage operations involve frequent manual handling. To minimise the risk of strains, sprains and other musculoskeletal injuries, we:
Provide manual handling training, including correct lifting techniques, team lifting and use of mechanical aids.
Assess loads for weight, shape and stability before lifting or moving them.
Encourage staff to ask for assistance with heavy or awkward items and to avoid unnecessary lifting where mechanical aids can be used.
Plan removal routes to avoid obstacles, reduce carrying distances and limit the need to negotiate stairs where reasonably practicable.
Use of Vehicles and Driving Safety
Storage Frognal operates vehicles for removals and delivery services. We are committed to safe driving and loading practices. We:
Ensure that drivers are competent, appropriately licensed and familiar with company procedures.
Carry out regular checks and maintenance on vehicles so they remain roadworthy and safe.
Secure loads correctly to prevent movement during transit and to protect both staff and other road users.
Plan journeys so that realistic schedules are maintained and the risk of fatigue is reduced.
Storage Facilities and Site Safety
Safety within our storage facilities is essential to protect staff and customers. We maintain safe access routes, clear walkways and appropriate lighting. Goods are stacked and stored in a stable manner, with attention to the height and layout of stored items to prevent falls or collapse.
Signage is used to highlight safety rules, speed limits for vehicles, emergency exits and any restricted areas. Contractors and visitors are expected to follow all site safety rules while on our premises.
Personal Protective Equipment
Where risks cannot be fully controlled by other means, personal protective equipment is provided. This may include safety footwear, gloves, high-visibility clothing or other items appropriate to the task. Employees must wear the equipment provided and take care of it in accordance with instructions.
Training, Information and Supervision
All new employees receive induction training, including an overview of this Health and Safety Policy, emergency procedures and safe working practices. Task-specific training is provided for activities such as loading and unloading, packing, use of handling equipment and driving company vehicles.
Ongoing training and refresher sessions are arranged where necessary to ensure that skills and knowledge are kept up to date. Supervisors monitor working practices and provide guidance, correction and support to maintain safe standards.
Accident Reporting and Investigation
All accidents, incidents and near misses must be reported promptly. Storage Frognal records and investigates these events to identify causes and implement corrective actions. Lessons learned are communicated to staff and may lead to changes in procedures, equipment or training.
Emergency Preparedness
We maintain emergency procedures covering fire, evacuation, first aid and other foreseeable incidents at our storage facilities and during removal activities. Employees are briefed on these procedures and may participate in drills or exercises to ensure a prompt and effective response.
Monitoring, Review and Continuous Improvement
Storage Frognal monitors health and safety performance through inspections, audits, incident statistics and staff feedback. This policy and related procedures are reviewed periodically to reflect changes in operations, best practice and legal requirements. We are committed to continuous improvement and expect all staff to contribute to a safe working environment.
This Health and Safety Policy applies to all aspects of Storage Frognal operations, including storage, packing, removals and associated services, and is supported by more detailed procedures and guidance available to employees.
