Accessibility Statement for Storage Frognal
Storage Frognal is committed to providing a website and storage services that are accessible and usable for as many people as possible in the Frognal area and beyond. We aim to make it easier for customers with different access needs to research, book, and manage storage solutions with confidence.
Our Accessibility Commitment
We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and more user-friendly for everyone. Our goal is to maintain and continuously improve our website so that customers in and around Storage Frognal can access information and services with minimal barriers.
Screen Reader Support
Our website is designed to be compatible with modern screen readers. We use clear page structures, headings, and descriptive text to help users understand the content and navigate efficiently. Images that convey important information are given descriptive text alternatives where possible, so that users relying on assistive technologies can access the same information as sighted users.
We aim to ensure that form fields, buttons, and interactive elements are labelled in a way that makes sense when read aloud. This helps screen reader users understand what each control does, particularly when making or managing a booking in the Storage Frognal area.
Keyboard Navigation
Our website is designed to be operable using a keyboard alone, without the need for a mouse. Users should be able to move logically through menus, forms, and interactive components using the Tab, Shift plus Tab, Enter, and arrow keys. We aim to provide clear focus indicators so that it is always visible which element is currently selected.
This keyboard accessibility is especially important for users with mobility or dexterity impairments, and for anyone who prefers or needs to navigate without a pointing device when arranging storage options near Frognal.
Layout, Text, and Visual Design
We aim to use consistent layouts, clear headings, and plain language to help all users find what they need quickly. Text is written to be straightforward and informative, supporting users who may find complex language or dense paragraphs difficult to understand.
We work to maintain sufficient colour contrast between text and backgrounds in line with WCAG 2.1 AA guidance, helping users with low vision or colour vision differences. Wherever possible, we avoid relying solely on colour to communicate important information, and we aim to provide visual cues such as text labels or patterns.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and digital content to identify issues and opportunities for improvement. As we introduce new features to support storage customers in Frognal and nearby areas, we consider accessibility from the early stages of design and development.
Some older content or third-party tools may not yet fully meet our accessibility targets. When we identify such issues, we work to resolve them or provide accessible alternatives where feasible.
Feedback and Accessibility Requests
We welcome feedback from customers, visitors, and partners on the accessibility of our website and services in the Storage Frognal area. If you experience any difficulty accessing information, completing a form, using keyboard navigation, or interacting with any part of the site, we want to know so that we can make improvements.
You can contact our team using the contact details on our main contact page to share your experience, request information in an alternative format, or ask for support with booking or managing storage. Please include details about the page or service you were using, what you were trying to do, and any assistive technology you rely on, so we can better understand and address the issue.
Review of This Statement
This accessibility statement will be reviewed regularly to reflect updates to our website, services, and relevant accessibility standards. We are committed to making steady improvements so that Storage Frognal remains as accessible and inclusive as possible for every customer.
